Communication Skills - 8 min read
Building Rapport in SCA Consultations: Essential Techniques
Learn rapport-building techniques for SCA consultations, including patient-centred openings, empathic responses, and communication pitfalls to avoid.
Why Rapport Matters
Rapport improves information gathering, trust, shared decisions, and patient engagement. It also affects how well the rest of the consultation lands.
Techniques For Quick Connection
Use the patient name, open body language, reflection, validation, and a clear invitation to explain concerns.
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